refund-policy
Refund Policy
1. No Refunds
The VLVT Creative System and all related products are digital goods delivered immediately upon purchase. Once payment is processed, you receive instant access to course materials, downloadable resources, prompt libraries, workflow files, video walkthroughs, and any community access included in your purchase.
Because of the immediate and irreversible delivery of digital content, we do not issue refunds, partial refunds, store credit, or exchanges under any circumstances — including but not limited to:
- Change of mind after purchase
- Lack of time to complete the course
- Misunderstanding of what the course contains (full details are provided on the sales page prior to purchase)
- Inability to apply the methods to your own work
- Unsatisfactory personal results
- Changes in your circumstances after purchase
- Discovering a competing or alternative product
2. Before You Purchase
We encourage all prospective students to:
- Read the full course description and curriculum on the sales page
- Review the FAQ section
- Confirm that you have access to the required third-party tools (Claude, Midjourney, Nano Banana, Weavy, Photoshop, etc.)
- Ensure that the course aligns with your goals and skill level
- Contact us with any pre-purchase questions at the email listed below
3. Technical Issues
If you experience a technical issue accessing your purchase — such as not receiving a confirmation email or being unable to log in to the course platform — contact us within seven (7) days of purchase and we will assist you in gaining access. Technical issues that prevent access do not entitle you to a refund; they entitle you to support.
4. Duplicate or Unauthorized Purchases
If you accidentally purchased the same product twice, or if a purchase was made without your authorization, contact us immediately at the email below. We will review the case and may issue a refund for the duplicate or fraudulent transaction at our discretion.
5. Chargebacks
Filing a chargeback or payment dispute without first contacting us to resolve the issue is considered a violation of our Terms and Conditions and may result in account termination, loss of access to course materials, and removal from the community without further recourse. We are happy to help resolve any concerns directly.
6. Future Updates and Bonuses
Your purchase includes lifetime access to the version of the course you bought, plus all future updates, new modules, workflows, and content added to the system. The price you paid does not change based on future additions or pricing adjustments.
7. Acknowledgment
By purchasing The VLVT Creative System or any related product, you acknowledge that you have read, understood, and agreed to this Refund Policy in full. You also acknowledge that the digital nature of the product, combined with immediate access, makes refunds impossible.
8. Contact
For any questions about this Refund Policy, or for support related to your purchase, contact us at: insert your contact email here