This policy explains what personal information VLVT Studios collects, how we use it, and what choices you have. We keep this simple because the answer is short — we only collect what we need to sell you a product and provide service.

1. What we collect

Depending on how you interact with us, we may collect:

• Purchase information: your name, email address, billing address, and payment details (processed by Stripe — we never see or store your card number).
• Account information: if Shopify creates an order profile, your email and shipping information as required for delivery.
• Inquiry information: if you fill out our contact form or email us at hello@vlvtstudios.net, whatever you share with us — name, company, project details, budget range, timeline, and any attached files.
• Website analytics: standard, aggregated web traffic data (pages visited, general geographic region, device type) so we can understand what's working on the site. We do not use tracking pixels or profile individual visitors.
• Cookies: Shopify uses a small set of technical cookies to keep the site working (cart persistence, secure checkout). Any localStorage we use (like the countdown timer) is stored only in your browser and never sent to us.

2. How we use it

We use your information only for these purposes:

• To process your purchase and deliver the Foundry Skill or other products.
• To send you the product file, receipt, and installation instructions.
• To respond to your inquiries or support questions.
• To occasionally send you updates about the product you purchased (new features, updates, or announcements). You can unsubscribe at any time.
• To improve the site, based on aggregate analytics — never based on tracking individual visitors.
• To comply with legal obligations (like tax reporting).

We do not sell, rent, or share your personal information with third parties for marketing purposes. Period.

3. Who we share it with

We only share information with service providers who help us run the business, and only what they need to do their job:

• Shopify — hosts our online store and processes orders.
• Stripe — processes payments securely.
• Email service providers — send you receipts, delivery emails, and product updates.
• Legal or tax advisors — only if required by law.

Each of these providers has their own privacy practices. We choose providers that maintain industry-standard security and compliance.

4. Your rights

Depending on where you live (particularly if you're in California under CCPA, in the EU/UK under GDPR, or in similar jurisdictions), you have the right to:

• Know what personal information we have about you.
• Request a copy of your data.
• Ask us to delete your data (subject to legal retention obligations, like tax records).
• Correct any inaccurate information.
• Opt out of marketing emails at any time.
• Object to certain uses of your data.

To exercise any of these rights, email us at hello@vlvtstudios.net and we'll respond within 30 days.

5. Data retention

We keep purchase and order data as long as required for tax and legal purposes (typically 7 years). Inquiry emails and communications are kept as long as needed to serve you and follow up on ongoing work, then archived or deleted. Marketing lists retain your information until you unsubscribe.

6. Security

We use industry-standard security practices to protect your information — encrypted connections (HTTPS), reputable third-party providers (Shopify, Stripe), and secure business practices. No system is 100% secure, but we take reasonable steps to protect your data.

7. Children

Foundry and our services are intended for adults. We do not knowingly collect information from anyone under 18. If we learn we've collected such information, we'll delete it.

8. Changes to this policy

We may update this policy from time to time. If we make material changes, we'll update the date at the top and notify purchasers by email when appropriate.

9. Contact

Questions, requests, or concerns about your privacy: hello@vlvtstudios.net